Chronic Care Management services require a minimum of 20 minutes of clinical staff time directed by a physician or other qualified healthcare professional per calendar month with the following required elements:
DrCatalyst’s CCM service provides your CCM patients with 24-hour-a-day, 7-day-a-week (24/7) telephone access to our qualified clinical staff. This provides your patients with the means to make contact with a healthcare professional any time or day of the week.
Patients will also have 24/7 access to an online patient portal where they can view their care plan, medications, and communicate through secure and direct messaging with their physician.
CMS permits clinical staff to provide CCM services “incident to” the services of the billing physician (or appropriate practitioner). This allows our licensed clinical staff to provide CCM services on your behalf rather than under the direct supervision of a physician. DrCatalyst will help coordinate this revision or added value service to your practice.
For new patients or patients not seen within one year prior to the start of CCM, Medicare requires the initiation of CCM services during a face-to-face visit with the billing provider: Annual Wellness Visit (AWV), Initial Preventive Physical Examination (IPPE), or Evaluation and Management Visit (E/M).
Our remote staff will reach out to your qualified patients to schedule a monthly 20-minute call where we discuss their healthcare goals. During the call we talk through their progress and ensure that they are complying to the medications, diet, and routine exercises as prescribed by their doctors based on their individual care plan.
Per CMS, only one provider can bill a CCM service per patient per month.
Yes. Our remote staff team goes through thorough HIPAA-compliance training and are required to maintain compliance with HIPAA training refresher courses every year.
DrCatalyst is a trusted and proven remote staffing partner. Our entire model is based on our staff of dedicated healthcare professionals working as an extension of your team. You can rest assured your patients will receive the supplemental care they need and you’ll receive peace of mind with detailed reporting and documentation to back it up!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
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