New Patient
Coordinator

Behind on inbound patient referrals? Need someone to follow your protocols for better patient customer service? Your DrCatalyst Staff can help!

Service Line Highlights:

How does it work?
  • Receive the Request
  • Enter the patient in YOUR EHR
  • Check eligibility and benefits
  • Confirm any required prior authorization

Keep in touch with the patient

Your remote medical assistant can keep in touch with the patient while waiting for the prior auth or pending the required processes.

Make the appointment

Your virtual assistant can call the patient and set up the appointment for you

Chart preparation

Using your checklist, your virtual assistant will make sure the referring provider’s medical records are in the EHR and any preliminary diagnostic or lab results even chart summary or patient history entry in your EHR

What is the DrCatalyst Advantage?

  • Remote staff working your business hours
  • Direct communication through the day with your virtual new patient coordinator
  • Productivity Reports (daily or weekly)
  • 2 Levels of supervision with your staff included

    • Average savings

    $25,000 The average annual amount our clients save per full-time
    equivalent (FTE) with our remote staff.


    RCM & Virtual Staffing, Real Results

    DrCatalyst has effectively addressed our space and staffing needs, providing experts in scribing, eligibility, prior authorizations, and revenue cycle management. Their excellent communication with our front office staff and practice managers ensures everything runs smoothly.

    Patrick Caplis

    CEO

    Solvera Health Illinois

    DrCatalyst vs. The Other Guys

    Features
    DrCatalyst
    The Other Guys
    90 day try us out
    2 levels of supervision included
    Using your protocols
    Written protocols developed for you
    5 point IT protection
    HIPAA BAA included
    Third Party HIPAA Compliance Certification
    Daily/Weekly Productivity Reports
    Train your remote staff
    Staff monitored for actual activity and efficiency
    Continuous Staff Training